OASIS SENIOR LIVING – RESIDENT RIGHTS POLICY

Policy Statement:

It is the policy of Oasis Senior Living (the “Facility”) to affirm and protect the legal and personal rights of each resident. These rights are guaranteed by state and federal law and are upheld by the Facility in all operations, services, and interactions.

Resident Rights:

Each resident of Oasis Senior Living shall have the right to:

1. Dignity and Respect
   • Be treated at all times with respect, consideration, fairness, and full recognition of their personal dignity and individuality.

2. Transfer, Discharge, or Eviction
   • Not be subject to transfer, discharge, or eviction except as permitted under applicable law and as outlined in the executed Admission Agreement.

3. Freedom from Abuse and Restraint
   • Be free from mental or physical abuse, neglect, and any form of chemical or physical restraint, except as authorized by a physician for a specific medical condition or in accordance with law.

4. Resident Labor
   • Refuse to perform work for the Facility.
   • Perform work for the Facility only if:
     • The Facility consents;
     • The resident’s need or desire for work is documented in the resident’s service plan;
     • The work arrangement, including whether the services are voluntary or compensated, is described in the service plan; and
     • Any paid services are compensated at a rate equal to or greater than the prevailing rate for similar work within the local community.
5. Privacy and Visitation
   • Privacy during visits from family, friends, clergy, legal representatives, social workers, ombudsmen, and advocates.
   • Privacy while receiving personal care or services.
   • The right to share a unit with a spouse, provided both are residents and mutually consent.
   • The right to keep personal clothing and possessions, subject to space limitations.
6. Social and Religious Participation
   • Participate in religious, social, and community activities of the resident’s choice, both within and outside the Facility.

7. Communication
   • Send and receive mail unopened.
   • Access to private telephone communications for making and receiving calls.
8. Medical and Personal Care
   • Select and arrange for personal or medical care.
   • Have a family member, legal representative, or responsible party promptly informed of any significant changes in the resident’s health, condition, or well-being.
9. Freedom of Movement
   • Leave the Facility premises at any time, subject to personal safety and lawful supervision.
   • Not be confined to a room or the Facility against their will, except in secure care settings legally licensed for such purposes and intended to protect the safety of the resident and others.
10. Grievances and Complaints
    • Be informed of the Facility’s grievance procedures.
    • Voice complaints or suggest policy or service changes without fear of retaliation, restraint, interference, coercion, discrimination, or reprisal.
11. Resident Empowerment
    • Be encouraged and supported in exercising these rights fully and independently during their stay, including those rights guaranteed as a U.S. citizen or legal resident.

12. Financial Control
    • Manage personal financial affairs or designate a representative to do so.
    • Receive accurate and timely accountings of all personal funds entrusted to the Facility, pursuant to R432-270-20.
13. Access to Records
    • Access all personal records, including clinical records, within 24 hours of an oral or written request.
    • Obtain copies of records within two working days at a reasonable cost not to exceed the community standard.
14. Confidentiality
    • Have all personal, medical, and clinical information kept confidential in accordance with HIPAA and applicable privacy regulations.

15. Informed Consent and Care
    • Be fully informed, in advance, and in a manner understandable to the resident, about their care, treatment, and any proposed changes.
    • Be informed of their health status, medical condition, and treatment options, including the right to:
      • Refuse treatment;
      • Formulate an advance directive as allowed under UCA Section 75-2-1101;
      • Decline participation in clinical trials or experimental research.

16. External Advocacy and Reporting
    • File a complaint regarding suspected abuse, neglect, exploitation, or misappropriation of personal property or finances with the state’s long-term care ombudsman or any other appropriate regulatory or advocacy entity without fear of retaliation.